Absolute Exotics Media

TERMS OF SERVICE

OVERVIEW

This website is operated by Absolute Exotics SA . Throughout the site, the terms “we”, “us” and “our” refer to Absolute Exotics SA . Absolute Exotics SA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store amd platform is hosted by fiction factory They provide us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 -GENERAL AGREEMENT & TERMS OF SERVICE REGARDING PURCHASING OF EXOTIC ANIMALS
When purchasing exotic animals from Absolute Exotics SA you " the user " and our client completely understand and agree to the following terms of service and conditions set out in the animal purchase agreement By accepting any Invoice including proforma Invoices and/or making any payments towards these invoices including deposits and/or partial payments you fully understand and agree to all terms & conditions, further more you "the user" and the client fully agree and understand you are legally bound by these Terms of Service and conditions. Absolute Exotics SA may use any form of payment as a Digital signature by legal definition. Making any payments towards an invoice you "the user" and our client agree to all our terms of service and will be considered as acceptance to our 6 step purchasing process.


SECTION 7 - NO GUARANTEE, NO RETURN AND NO REFUND POLICY WHEN PURCHASING EXOTIC ANIMALS AND/OR LIVESTOCK
Please note Absolute Exotics SA has a strict no guarantee & refund policy on all animals, species, and/or livestock purchased through ABSOLUTE EXOTICS SA. Under no circumstances will we be liable or responsible for refunding clients for any loss, damages, or death, including but not limited to indirect or consequential loss, damage, or death arising from the loss of data or profits in connection with the purchase and keeping of these exotic animals.


SECTION 8 - Animal Purchase Agreement & Adoption Process Contract

This agreement is governed by the terms and conditions set forth by Absolute Exotics SA. Throughout this agreement, the terms “we,” “us,” and “our” refer to Absolute Exotics SA.

By engaging in any services or transactions with us, including the purchase of exotic animals or livestock, you agree to be bound by the following terms and conditions, as well as all additional Terms of Service set forth by Absolute Exotics SA. These Terms of Service apply to all clients and users, including, but not limited to, purchasers and site visitors.

By paying the deposit, you confirm your acceptance of all these Terms of Service outlined in the Animal Purchase Agreement. If you do not agree to all terms and conditions, you may not engage in any purchases or services with Absolute Exotics SA. Absolute Exotics SA reserves the right to modify or update these terms at any time.

Index

  1. Our 5-Step Exotic Pet Adoption Process<
  2. Our Animals Come with the Following Included as Standard
  3. Payment Terms
  4. Animal Health and Veterinary Care Requirements
  5. Ownership Transfer, Breeding Restrictions, and Permit Requirements
  6. Potential Risks, Client Responsibilities, and Indemnity Clause/li>
  7. Governing Law, Dispute Resolution, and Enforcement of Breach of Contract
  8. Digital Signature

Section 1: Our 5-Step Exotic Pet Adoption Process


At Absolute Exotics SA, we understand the importance of providing a structured and well-informed process when it comes to adopting exotic pets. We follow a comprehensive 5-step adoption process to ensure that both the client and the animal have a smooth and successful transition. Here’s how it works:


Step 1: Schedule a FREE Exotic Pet Consultation

The first step in our adoption process is an initial complimentary consultation. During this session at our Benoni A.H. office and showroom, our experienced team will discuss the unique care requirements and responsibilities that come with owning an exotic pet. You will gain essential knowledge regarding the risks, specific needs, and facts about the exotic animals available for adoption.

Whenever possible, you’ll also have the opportunity to meet some of our tame and fully-trained exotic animals to get a clear understanding of their size, handling requirements, and personalities. Our goal is to provide you with the insights needed to make an informed decision and choose the right pet for your home.

Why Step 1 is Important: This step equips potential pet owners with the knowledge necessary to make informed, responsible decisions. It helps prevent unsuitable adoptions by educating clients, thus reducing the likelihood of rehoming or surrendering pets due to behavioral issues. This step safeguards both the emotional well-being of the owner and the animal.


Step 2: Client Information, Purchase Agreement & Booking Deposit

Once you’ve made the decision to adopt, you will complete a personal information form and receive a proforma invoice along with the purchase agreement. This document outlines all terms and conditions, providing full transparency about the adoption process.

To secure your adoption, we require a R2500 deposit for animals valued up to R10,000. For animals with a purchase price/value over R10,000, we require a 35% deposit of the total amount as per the invoice. This deposit is non-refundable.

Once the deposit reflects in our account, the sourcing process begins, typically taking one to three days. Depending on the species, the time for the animal to reach the appropriate adoption age may vary from one week to six weeks, with an average adoption turnaround of just one week.

Why Step 2 is Important: This step tailors the adoption process to meet your specific needs and demonstrates your commitment to the adoption. It also ensures the timely sourcing of your new exotic pet, preventing delays or miscommunication during the adoption process.


Step 3: 72-Hour Monitoring & Observation

Once your pet reaches the appropriate age and is ready for adoption, it will undergo a 72-hour health monitoring and observation period at our facility. This phase ensures that the animal is in optimal health, and our team closely supervises its transition from mother’s milk to formula or regular diet. During this period, we will also create a personalized feeding chart tailored to the animal’s unique dietary needs.

Why Step 3 is Important: This critical step ensures that your new pet is in peak health before finalizing the adoption. It helps identify any hidden health issues, allowing for necessary interventions before the animal joins your household. The feeding plan provided will help establish a strong foundation for the pet’s well-being.


Step 4: General Care and Basic Behaviour Training

Before finalizing the adoption, you will participate in a comprehensive care training session at our facility. This in-house session will equip you with the necessary skills and knowledge for the well-being of your exotic pet. Topics covered include hand-feeding techniques, dietary requirements, behavioral training, and enclosure setup.

The training is scheduled during the 72-hour monitoring period and must be completed at least one day before the final adoption. This step ensures that you are fully prepared to care for your new companion in a responsible and informed manner.

Why Step 4 is Important: This step is crucial in preparing you to provide the best care for your exotic pet. It helps prevent issues arising from improper care, ensuring that the pet’s needs are met from day one and fostering a positive and lasting bond between you and your new companion.


Step 5: Adoption Day and Pet Collection

After successfully completing the observation and training phases, your pet is ready for adoption. Before the final handover, we arrange for a general health check-up with a third-party veterinarian. The vet will conduct all necessary treatments and inoculations required for your pet’s species, and you will receive a medical certificate to confirm the pet’s optimal health.

On adoption day, you will collect your pet from the Absolute Exotics SA premises, and all outstanding payments must be settled in full at this time.

Why Step 5 is Important: This final step ensures that the animal is healthy and ready for its new home. The secure transfer of ownership minimizes disruptions in the animal’s routine and well-being, making the transition smooth and stress-free for both the pet and the owner.


After Service Assistance

Our commitment to you doesn’t end on adoption day. At Absolute Exotics SA, we offer After Service Assistance to provide ongoing support for all exotic pet owners. Whether you have questions about your pet’s health, need behavioral guidance, or want to share your pet’s progress, our team is always here to assist. We also provide access to care guides, emergency helplines, and additional services to ensure the long-term well-being of your exotic companion.


Section 2: All Our Animals Come with the Following Included as Standard


PROOF OF ANIMAL PURCHASE, ORIGIN AND PROOF OF OWNERSHIP: Absolute Exotics SA is the only exotic animal pet breeder in South Africa that follows a set standard 5-step adoption process. We’re also the only breeders that provide clients with the following documentation:

  • A Detailed Purchase Agreement that includes:
    • An Invoice for the animal purchase
    • Proof of Animal's Origin
    • Proof of Ownership

A STARTER KIT: The kit includes everything you need to get started: feed, milk bottles, blankets, toys, even a pet carrier, and a heating pad if the baby requires it.

A VETERINARY HEALTH CERTIFICATE: All our babies go for a general health check-up and receive a certificate from a trained third-party vet that specializes in exotic animals just before adoption.

GENERAL CARE & BASIC BEHAVIOR TRAINING: We require all clients to attend an in-person training session at our offices where clients get to meet their new pet and do hands-on training with the animal. This ensures that clients know exactly what the baby’s needs and requirements are, and they know how to correctly feed and care for the animal.

A COMPLEMENTARY MEDICAL PET INSURANCE QUOTATION: We’ve joined forces with one of South Africa’s leading and most innovative insurance providers. Within a few days after an adoption has taken place, our clients receive a call for a telephonic consultation for medical pet insurance for their new exotic companion and pet.

AESA CLIENTS ONLY MEMBERSHIP AND AFTER-SALES SERVICE: When purchasing an animal through us, you get access not only to our 24/7 emergency helpline but also to our private clients-only WhatsApp groups (WA) and invites to our annual owners and animal socials/events.


Section 3: Payment Terms


The client fully understands and agrees to the fees and payment terms outlined below. Furthermore, by paying the deposit, the client acknowledges and accepts all other Terms & Conditions specified in this Animal Purchase Agreement.

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1. Deposit and Administration Fee:

Absolute Exotics SA charges a non-refundable booking deposit and administration fee as follows:

  • R2500.00 for animals valued up to R10,000.
  • 35% of the total value for animals valued over R10,000.

This deposit must positively reflect in Absolute Exotics SA’s bank account before the animal is booked, and the adoption process continues.

2. Purpose of Deposit:

The deposit serves as a booking fee to ensure that the client collects the animal as agreed. No refunds will be issued,.

3. Total Purchase Amount Due:

The total amount is as specified in the attached invoice, and full payment of the remaining balance is required prior to or on the day of collection.

4. Payment Methods:

Accepted payment methods include EFT (Electronic Funds Transfer) to the specified banking details in the invoice.

5. Late Payment and Collection Penalties:

Failure to collect the animal or settle the balance will result in forfeiture of the deposit and cancellation of the adoption. Absolute Exotics SA reserves the right to reallocate the animal if the client fails to complete the process within the agreed timeline.

6. No Guarantee & No Refund Policy:

Please note Absolute Exotics SA has a strict no guarantee & refund policy on all animals, species, and/or livestock purchased through ABSOLUTE EXOTICS SA. Under no circumstances will we be liable or responsible for refunding clients for any loss, damages, or death, including but not limited to indirect or consequential loss, damage, or death arising from the loss of data or profits in connection with the purchase and keeping of these exotic animals.

Additionally, there is no guarantee on the gender of any exotic animal. However, at Absolute Exotics SA, we make every effort to ensure the correct sex/gender by having each exotic animal checked by a licensed veterinarian.


Section 4: Animal Health and Veterinary Care Requirements


1. Pre-Adoption Veterinary Check:

For animals valued at R20,000 or more, a general health check-up will be conducted by a third-party veterinarian specializing in exotic animals. The client will receive a health certificate. For animals under R20,000, a health check-up may be provided at Absolute Exotics SA’s discretion. Health certificates are valid for 72 hours after the check-up.

2. Client's Ongoing Veterinary Responsibilities:

Clients are required to take the animal for a check-up within 3 to 6 months and provide Absolute Exotics SA with a digital copy of the medical report. After the initial check-up, clients must ensure annual veterinary care and submit digital proof of the check-up to Absolute Exotics SA.

3. Consequences for Failing to Provide Veterinary Care:

Failure to comply with the veterinary requirements may result in seizure of the animal.

4. Sterilization and Microchipping:

Clients must sterilize the animal at sexual maturity unless otherwise agreed in writing. Animals must be microchipped by the time they reach adulthood (up to 2 years). Failure to comply may result in legal action.


Section 5: Ownership Transfer, Breeding Restrictions, and Permit Requirements


1. Ownership Transfer:

Ownership is transferred as soon as the animal leaves Absolute Exotics SA’s premises and all payments are completed.

2. Breeding Restrictions:

Clients are prohibited from breeding any animal purchased from Absolute Exotics SA without prior written authorization. Unauthorized breeding may result in seizure of the animal.

3. Permit Requirements:

Clients are responsible for verifying and obtaining any required transport and ownership permits for the animal in their province. Absolute Exotics SA is not liable for any legal issues arising from the client’s failure to comply with local regulations.


Section 6: Potential Risks, Client Responsibilities, and Indemnity Clause


1. Potential Risks:

If Absolute Exotics SA identifies a potential health or quality issue with the animal, the adoption process may be temporarily put on hold. Clients will be notified and issued a new invoice and collection date. If Absolute Exotics SA cannot supply an animal by the second scheduled collection date, the client may request a refund of the administration fee and booking deposit.

2. Client Responsibilities:

Clients must provide all required care for the animal, following Absolute Exotics SA’s care guides available online. Failure to follow the care instructions may result in legal action.

3. Indemnity Clause:

The client agrees to indemnify and hold harmless Absolute Exotics SA from any claims, losses, or damages arising from ownership of the animal. Absolute Exotics SA is not liable for any injuries or damages caused by the animal after the transfer of ownership.


Section 7: Governing Law, Dispute Resolution, and Enforcement of Breach of Contract


1. Governing Law:

This agreement is governed by all applicable South African national laws, provincial laws, and municipal bylaws, including the Animal Protection Act.

2. Dispute Resolution:

  • Informal Resolution: Parties will attempt informal discussions first.
  • Mediation: Mediation may be pursued if informal discussions fail.
  • Binding Arbitration: Disputes will be settled by binding arbitration under the rules of the South African Arbitration Association.

3. Enforcement of Breach of Animal Care Requirements:

Absolute Exotics SA will issue a legal notice via courier if a client is in breach of care requirements. The client has 5 working days to rectify the issue. Failure to comply may result in seizure of the animal and legal action. Clients will be responsible for all legal costs if found in breach of the agreement.

4. Client Acknowledgment and Liability for Legal Costs:

The client agrees to bear responsibility for all legal costs, attorney’s fees, and related expenses if found in breach of this agreement.


Section 8: Digital Signature

By providing Absolute Exotics SA with personal information, accepting an invoice, and making the deposit payment, the client fully agrees and acknowledges that the deposit payment will be treated as their digital signature. By doing so, the client confirms their acceptance of Absolute Exotics SA’s Terms of Service, Terms & Conditions, Disclaimer Notice, and this Animal Purchase Agreement/Contract.


SECTION 9 - CONSULTATION AND ADMINISTRATION FEE
Absolute Exotics SA charges an Administration and Consultation fee

Absolute Exotics SA charges a non-refundable booking deposit and administration fee as follows:

  • R2500.00 for animals valued up to R10,000.
  • 35% of the total value for animals valued over R10,000.
R 2,850.00, on all animals purchased through Absolute Exotics SA. This consultation fee is non-refundable and is charged for administration costs , clients are required to settle this administration and consultation fee upon receipt of proforma Invoice. The total amount of purchase must be paid in full when general training is done or at-least 24 hours before collection. As noted before in section 6 a No Guarantee and No Refund policy apply on all livestock or any exotic animals Purchased from Absolute Exotics SA


SECTION 10 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Return & refund Policy.


SECTION 11 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


SECTION 12 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 13 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries or content) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail social media , or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 14- PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy


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SECTION 15- ERRORS, INACCURACIES AND OMISSIONs
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 16 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Absolute Exotics SA , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Absolute Exotics SA and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 19- SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 20 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by us. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due to the date of termination and thereafter; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 21 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.


SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



SECTION 24 - AI PROGRAMMING & SOFTWARE.
"Absolute Exotics SA acknowledges that, in order to provide the best possible services and experiences to our users, we may make use of AI programming and software. These AI technologies may assist us in various aspects of our operations, including data analysis, personalized recommendations, customer support, and improving overall user satisfaction. By using our services, you agree to the collection, processing, and utilization of data through AI programming and software. We are committed to protecting your privacy and ensuring the security of your information in accordance with applicable laws and regulations. While we strive to maintain the accuracy and reliability of our AI systems, please note that they are subject to inherent limitations and occasional errors. Absolute Exotics SA shall not be held liable for any direct or indirect consequences arising from the use of AI programming and software. We encourage you to review our Privacy Policy for more information on how we handle your data and the measures we take to safeguard your privacy. By continuing to use our services, you indicate your acceptance of these terms and conditions."


SECTION 25 - RETURN & REFUNDS POLICY
please review our Return & refunds Policy.


SECTION 26 - PRIVACY POLICY
please review our privacy policy


SECTION 27 - SHIPPING POLICY
please review our shipping policy


SECTION 28 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at This email address is being protected from spambots. You need JavaScript enabled to view it..


ABSOLUTE EXOTICS SA (PTY) LTD
REG NO: 2022/399391/07
SHOWROOM & OFFICE

284 Poplar Rd
,Benoni AH,
Benoni,
1509
(BY APPOINTMENT ONLY)

Mobile: 067 673 8540
info@absoluteexoticssa.co.za

Still to come...

In our mission to become one of South Africa's leading Exotic Pet brands Our site & platform is continuously evolving and expanding. Our goal is to nurture a vibrant local community of exotic pet enthusiasts and animal owners.

Exciting developments are on the horizon! In the coming months, Absolute Exotics SA will unveil our new and improved site, featuring a host of new interactive features. All animal-related content and articles will be available not only in text format but also in video, audio, and downloadable PDF formats. Additionally, we will introduce online quizzes As part of these upgrades, we are also launching a brand new free local animal and pet directory. .

Please note that during this transition period, some links and sections, particularly those related to specialized care, may not always be accessible. We apologize for any inconvenience this may cause.

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